Questions? We have answers
~~
Questions? We have answers ~~
Q: What do you charge per square foot?
A: Short answer, it depends. While the amount of stone required for your project is a significant part of the price, there are other variables.
Q: What are the pricing variables?
A: They include the complexity of your project, the type of stone, edge selection, the
number and types of sinks , type of range and backsplashes. Other special features; outlet cutouts, overhang supports, additional installation and removal services.
Q: Do you have slab material in stock?
A: We periodically have slabs of varying types of stones and colors. Check in stock slabs. Although these are here in our warehouse, our timeline for all projects stay the same.
For smaller projects, check our remnant inventory on the main page.
Q: How do I measure my counters?
A: Draw a rough shape of your current counter top; the lines do not need to be exact. Then
measure along every edge of your counter and mark the dimensions. Note placements of sinks, range, Walls, back splash, refrigerator, overhangs, and anything else significant to your project.
You can also send a photo for reference. visit Our process page for more information.
Q: Do you use automated fabrication machinery, or do you fabricate by hand?
A: At Mountain Tops we do both. As the CNC machine cuts and polishes initially we go back over with hand polishers to achieve a higher quality look.
Q: What do I do if my counter top chips?
A: If you happen to get a chip, save the pieces. Usually we can adhere the piece back but
wouldn’t be as strong in the area as original. Other chips would require an epoxy fill or super
glue that will be a semi-permanent “fix”, to help avoid further pitting. We will only fix counter tops that were fabricated and purchased through us. Timeline to scheduling is determined upon our availability and season.
Q: What is the typical overhang on counter tops?
A: the typical overhang on all exposed edges of counter tops is 1 ½”. 12” is most common for additional overhangs, such as:
islands, peninsulas or raised bars. For quartz if the amount exceeds 12”, and natural stone 6”, additional supports will be needed.
Discuss what extra supports are needed for your tops during the template appointment.
Q: How do I clean my counter tops?
A: Please refer to our clean & maintenance page.
Q: What is the difference between granite and quartz?
A: The main difference is that granite is a natural stone and quartz is a manufactured stone.
Granite is porous and would require sealing periodically depending on stone type and use. It is a better stone for heat resistance and does well for outdoor areas.
Quartz is non-porous and will never need to be polished. It also has more consistent colors and patterns within the slab than granite, which can vary from slab to slab. Quartz is not
recommended for outdoor use or near a high heat source.
Q: Can I install my own counter tops?
A: Mountain Tops is a full service business; we offer design consultations, project template .
fabrication and installation. We do not recommend installing larger projects; kitchens, shower walls, or vanities without any material or construction knowledge.
We can however fabricate niches, sills or thresholds for you to install on your own. If measurements are provided by customer, any redo of a top will be billed out to the customer.
Larger projects – warranties will be voided without certified installers.
Q: Will my counter tops have visible seams?
A: Not all counter tops have seams, we initially talk about possible seams during initial
consultations. Seam, placements will be determined by us and will be based on slab sizes and cabinet configuration. Seams are not guaranteed to be invisible. Depending on color, patterns or veins, they can show the seams more. At Mountain Tops, we take pride in
having tighter seams and better vein matching than competitors.
Q: How do I schedule my job and receive an installation date?
A: If you are working through a contractor or a cabinet designer, they will coordinate with us on timing of template and installation. If you are managing your own project, tell us the time frame of when your cabinets are being fully installed to schedule a template date. After template; turnaround time can vary by the projects ahead in the queue. Typically, installation would be 5-7 weeks after template, we will contact you 1-2 weeks before to set up the date. Note: all of our customers are important to us. We do not leapfrog your project in front of another as we respect all of the jobs that come to us and put their trust into our workmanship. Geographical areas may play a role into scheduling a timely install. We will communicate with you on these variables.
Feel free to contact us with any questions